Patient Information

Your First Step

Getting Started

Give our office a call or schedule free consultation. No referral is necessary.
Fill out our simple online forms before your visit. This will save you time when you’re are in the office and allow us to do a complimentary insurance benefits check before you arrive at your appointment.
Come in for your smile and bite assessment and meet Drs. Sarah and Tanner and see our state-of-the-art offices.
If treatment is indicated, we can get you started the same day saving you from missing additional school or work. We know how busy you are and make starting treatment as easy and convenient as possible.

Your First Step to a Beautiful Smile

Welcome to our practice, where our priority is to make your orthodontic treatment enjoyable in a welcoming environment. During your initial appointment, Drs. Sarah and Tanner will conduct a complimentary examination and take the time to discuss potential treatment options with you.

As part of your first visit, we will also make diagnostic photos and radiographs of your teeth and a digital scan. These diagnostic tools are essential for accurately evaluating your condition and tracking your progress. These diagnostic records are included as part of your complimentary consultation.

Next, Drs. Sarah and Tanner will create a customized treatment plan tailored to your specific needs. They will address any questions or concerns you may have, providing you with a clear understanding of the treatment process and estimated costs. Our dedicated staff is here to support you throughout your orthodontic experience, ensuring that you achieve the smile you deserve.

Start My Journey

Finance and Insurance

We're here to help make your experience effortless when it comes to your insurance. Our team is happy to handle the billing process on your behalf, taking away any complications. We accept most insurance plans and will directly bill them for your services, so you don't have to worry about it. Occasionally, certain insurance policies only allow payment to be sent to the subscriber. If this applies to your insurance, we'll let you know in advance.

Any claims not covered by your insurance will become your responsibility, but we'll work closely with you to find the best solution. Should you have any questions about your insurance coverage or the billing process, our friendly staff is one call away!

Patient Forms

Save time and ensure an enjoyable visit by filling out our easy online forms before your appointment. By completing these forms prior to your first appointment, you'll help us better understand your medical history and care needs. Additionally, it enables us to perform a complimentary insurance benefits check in advance. Please select the appropriate location below to access the forms:

New Patient Form | North Liberty
New Patient Form | Muscatine

Emergency Information

There are very few true orthodontic emergencies. Most problems can be remedied at home. However, if you have a situation that you cannot resolve on your own, call us as soon as possible so we can fit you in for a repair appointment. In the meantime, read below on how resolve minor problems you may encounter during you orthodontic treatment.

Loose Brackets or Bands

If a bracket or wire is loosened, please call the office if it is causing any irritation or discomfort. Brackets do not always need to be replaced immediately. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.

Wire Irritations

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

Lost Separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.

Discomfort with Orthodontic Treatment

During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness or discomfort. You may take pain relievers, anything you take for a headache, while you adjust to your new braces. Place a small amount of silicone wax on any sharp area, pokey wire, or hook that may be causing discomfort.